4 Feature Articles 26 Tech Shortage Attracting and keeping the best workers 8 Merchandising for the Holidays Develop a solid sales plan 13 Shop Profile CAR-RISMA turns 40 10 Holiday Wish List What would you want...? 14 Ringing In the New Year With high tech 2019 vehicles 16 Shop Profile Performance Cellar: Grit, Spirit and a NEW Plan 20 Winter Fluids 101 Give your customers the tips they need 22 Truck Bed Protection SEMA data indicates healthy growth Contents November/December 2018